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How to report absence

Absence Procedure

If your child is not coming into school due to illness, you must inform us as soon as possible, and for each day they are unwell. You may contact us via the options below:

  • Arbor is our preferred method of communication for reporting absence. You can download the Arbor app or use the desktop version to send a message to Bushey Meads, in which you can detail the reason for the absence of your child.
 
Please follow the below steps when logging into the Parent Portal (App):

1. Select Bushey Meads School

2. If you have more than one child who attends Bushey Meads School, please choose the child the absence relates to

3. Tap the profile icon, which can be found at the bottom right hand corner of the screen

4. Tap on Messages

5. Tap the green box labelled “Send New Message”

6. In the “My message” box, type the name of the student along with the reason why your child is not attending school, or the time and date of any medical appointment and what time they will be arriving or leaving school for the appointment

7. Tap the green box labelled “Send Message”

 
  • Call 0208 950 3000 Option 1 for attendance.

Please remember, when notifying the school of an absence, you must detail the symptoms, which will help us identify if there are any contagious conditions.

If we are unable to process your absence notification before the morning register closes, or if we have not heard from you, you will receive an SMS from the school asking you to provide a reason for your child’s absence.

Appointments

If a student has a planned medical appointment during the school day, we require Parents & Carers to inform us in advance via Arbor or by calling the Attendance line detailed above. We require students to sign out at the Pastoral Office before they leave the school site and, if returning on the same day, must sign back in again on their return.

We kindly ask that you use Arbor or the attendance line to notify us of student absence rather than calling or emailing our Reception Team. This will allow the messages to be directed to the correct department and allow our Reception Team to dedicate their time to helping students and visitors in the morning.

Please note, if there is any doubt about the reason for absence, it will be recorded as unauthorised and we will investigate further.